According to a research done by Gallup only 30% of employees in the U.S. feel engaged with their jobs. Besides wasted profits, negative employee engagement can affect your business in more ways than you can imagine.
As engagement decreases, so does the attitude of the employee. An employee who is not engaged can never be engaging with the customer. The negativity can affect customers in a big way and within no time, you may find your existing customers make a beeline to your competitors. This can cost your company its profits.
Signs of Negative Employee Engagement
Most employees exhibit enthusiasm and positive attitude when they join an organization. They also seek to be engaged with what is going on in the company. However, workplace and life factors may discourage continuous engagement and you may start seeing signs of negative employee engagement.
When employees do not feel appreciated their morale drops. With this the process of slow withdrawal begins. When you see employees that used to pitch ideas suddenly withdrawing and contributing nothing, it is a clear sign of negative engagement. They may stop participating in meetings and other team activities and may call in sick more often.
Look out for employees who regularly undermine the efforts of other team members and oppose suggestions and requests. This type of behaviour could be due to low morale and directly affect others too. The disagreeable behaviour can lead to stress and can damage workplace atmosphere, resulting in low productivity.
Engaged employees care for the company and desire to see the business grow and prosper. If you see employees who used to be involved in all activities suddenly acting as if they do not care about what is happening, it is a symptom of negative engagement. The apathy could be due to stress at the workplace or if they feel that their work is unappreciated or due to personal issues.
Look out for these red flags, so that you are able to control the situation before things go out of hand. If you see good employees exhibiting any of these behavioural traits, it is time to talk to them and sort out the issue. When employees start getting a positive response from managers, they feel appreciated and they are more likely to be engaged.
Engaged employees are enthusiastic about satisfying customer needs. The high engagement levels have been linked to higher productivity, low employee turnover, reduced sickness rate and much more. All this can lead to an increase in revenue and boost profits.
Employee engagement is definitely the buzzword of the century, yet there is little evidence to show that companies have really started using new tools and strategies to promote it. PEOs offer tools to find out where the real problem exists and how companies can begin fixing them. The tools can help you know more about employee engagement in real time. This can help solve issues before they become major problems and start affecting your profitability.